FAQs

Popular Questions

How Long does it take to complete a certain series?

What is your return policy?

How do I track my order?

Why can’t I log back in?

Product Information

Where can I find more information about Better Chinese products?

Why Better Chinese?

How long does it take to complete a certain series?

What Intermediate Level Materials do you offer?

Do you offer teacher training?

What is the Online Learning System?

What is the difference between Online Lessons and the CD-ROM?

What is the Online Lesson Planner?

Can I get a free online trial?

What is the Online Story Library?

What are the different Online Learning Accounts and Pricing?

My First Chinese Word and I Love Chinese English Translation

Where can I find the Modern Chinese Teacher's Guide?

Online Learning System

Why can’t I log

My account is expired but it should not be, what should I do?

How do I display Chinese characters?

How do I display Pinyin?

The Online Learning System is not displaying correctly

I’m having trouble with my Online Voice Recording.

Online Learning Teacher Guide

Online Learning Student Guide

I signed up for a free online trial, but haven’t received a login and pass

Where Do I Login to the Online Learning System?

What online resources are available for Modern Chinese & how are they activated?

Online Templates for Teacher's Guides

How do I access Online Learning System on my iPad?

Discovering Chinese Pro

How do I use the Discovering Chinese Pro administrative account?

How do I fix the blank pages in Discovering Chinese Pro?

Accessing updated content and features

What are Discovering Chinese Pro's memory requirements?

Orders & Shipping

How do I place an order?

Do you offer school discounts?

What forms of payment do you accept?

What’s your examination copy policy?

How do I track my order?

Out of stock/backorder?

What is your return policy?

How long does shipping take?

Why is shipping so expensive?

Better Immersion FAQs

How is Better Immersion beneficial to students?

Is Better Immersion challenging enough for native speakers?

How is Better Immersion meeting the CCSS and content standards requirements?

Is the subject content too challenging?

How to implement a curriculum with rigorous language foundation?

Any suggestions on how to operate self-directed small group activities?

How should teachers use workbooks?

How do trimester summative assessments reflect students’ performance?

How do formative assessment tools facilitate teachers’ grading?

How does BI balance instructional focus between social and academic language?

Why is vocabulary text (生字文) not provided with more images?

Why are there only 6 sets of K readers per class?

For G1 and G2, what are the reading strategies for Better Immersion?

Can I teach at a slower pace?

How do I use the song posters?

How do I leverage the teaching resources if instructional time is <90 mins?

How do parents and I log in to Better Immersion App?

The audio speed is too fast. Is it adjustable?

What are some additional exercises for Better Immersion App?

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