Frequently Asked Questions

Check most frequently asked questions here
How Long does it take to complete a certain series?
What is your return policy?
How do I track my order?
Can I find user guides of you online learning system?
Can I share my online account with other people?
I have trouble doing recording exercises.
Can I get a free online trial?
What is the Online Story Library?
My First Chinese Word and I Love Chinese English Translation
Where can I find the Modern Chinese Teacher's Guide?
Online Learning System
My account is expired but it should not be, what should I do?
Why can't I view animations?
Better Immersion FAQs
How is Better Immersion beneficial to students?《中文游》是如何有效帮助学生学习中文的?
Is Better Immersion challenging enough for native speakers?《中文游》对母语为中文的学生来说,是不是足够有挑战性?
How is Better Immersion meeting the CCSS and content standards requirements?《中文游》的设计是如何达到共同核心课程标准和内容标准的?
Is the subject content too challenging? 《中文游》的内容是不是很具有挑战性?
Product Information
Where can I find more information about Better Chinese products?
Why Better Chinese?
How long does it take to complete a certain series?
Do you offer teacher training?
What is the Online Learning System?
What is the difference between Online Lessons and the CD-ROM?
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